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FAQ

Frequently Asked Questions

WHERE CAN I BUY FURNITURE FROM GUCCA?
As a Wholesaler you can contact us to be a distributor for Gucca.
As a Retail customer you can find our furniture on online stories or inside our distributor showrooms.

HOW CAN I BECOME A GUCCA FURNITURE DISTRIBUTOR?
If you are interested in more information about becoming a Gucca distributor, fill out this form. You will then be contacted by one of our employees within one week.

DOES GUCCA MAKE FURNITURE FOR OTHERS?
Yes. We produce furniture under our own Brand name, as well as for other Turkish and international companies which sell ready to assemble furniture in flat cardboard boxes. We have a special team who is responsible for developing our own brand, and collaborating with the companies we produce furniture for.

CAN I ORDER MY PRODUCTS IN SPECIAL COLOURS?
Of course. As a rule of thumb, keep in mind that Gucca uses large-scale production in order to maintain competitive price levels.

IS MY PRODUCT COVERED BY A WARRANTY?
Gucca is a B2B company which does not sell directly to end customers, so any product warranty will depend on the agreement conditions between the distributor and customer. Gucca naturally complies with any applicable legislation.

DOES GUCCA PRODUCE ALL THE COMPONENTS OF THE FURNITURE?
No, we purchase some items (such as engineered wood, solid wood legs, rails and hinges) from authorised suppliers. A few of our products, such as chairs and light fixtures, are produced as finished goods by others.

HOW DO I ASSEMBLE MY FURNITURE ITEM?
Each package contains an assembly instruction manual which easy to follow step by step. You may as well download E-copy simply by scanning the QR code on the instruction manual.

HOW DO I ADJUST THE HINGES?
You may adjust the hinges by turning the small screws.

HOW DO I ORDER SPARE PARTS AND MISSING PARTS?
In case there are missing parts, Gucca takes it upon itself to ship these parts to its distributors as fast as possible. Spare parts are also available on request. Please contact us for further information.

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